{"id":62425,"date":"2026-06-15T11:20:34","date_gmt":"2026-06-15T15:20:34","guid":{"rendered":"https:\/\/www.ottawafoodbank.ca\/?p=62425"},"modified":"2026-06-15T11:21:39","modified_gmt":"2026-06-15T15:21:39","slug":"transition-de-la-livraison-a-domicile-vers-le-reseau","status":"publish","type":"post","link":"https:\/\/www.ottawafoodbank.ca\/fr\/transition-de-la-livraison-a-domicile-vers-le-reseau\/","title":{"rendered":"Transition de la livraison \u00e0 domicile vers le r\u00e9seau"},"content":{"rendered":"\t\t
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Aujourd\u2019hui, 90 % des banques alimentaires communautaires et d\u2019urgence de notre r\u00e9seau offrent leurs propres services de livraison \u00e0 domicile. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le d\u00e9but du programme de livraison \u00e0 domicile <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En mars 2020, des r\u00e9sidents vuln\u00e9rables en situation d\u2019ins\u00e9curit\u00e9 alimentaire ne pouvaient plus acc\u00e9der \u00e0 leurs programmes alimentaires habituels en raison de la pand\u00e9mie. Alors que les organismes membres faisaient face \u00e0 des crises simultan\u00e9es et ne pouvaient pas livrer directement de la nourriture aux domiciles, la Banque\u00a0<\/span>d\u2019alimentation<\/span>\u00a0d\u2019Ottawa a mis en place le service de livraison \u00e0 domicile comme r\u00e9ponse d\u2019urgence rapide et efficace aux lacunes critiques en mati\u00e8re d\u2019acc\u00e8s \u00e0 la nourriture.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ce qui avait commenc\u00e9 comme une solution urgente a rapidement mis en \u00e9vidence un besoin persistant.<\/strong> La Banque\u00a0<\/span>d\u2019alimentation<\/span>\u00a0d\u2019Ottawa a adapt\u00e9 le programme pour en faire un service \u00e0 court terme plus durable, en mettant de plus en plus l\u2019accent sur la livraison d\u2019aliments frais et nutritifs aux personnes rencontrant des obstacles \u00e0 l\u2019acc\u00e8s en personne. Bien qu\u2019initialement con\u00e7u comme une mesure temporaire, le programme visait \u00e9galement \u00e0 donner aux organismes membres le temps de mettre en place leurs propres services de livraison \u00e0 domicile.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Comment le programme a \u00e9volu\u00e9 <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Il a \u00e9t\u00e9 remarquable de constater comment le r\u00e9seau s\u2019est adapt\u00e9 pour r\u00e9pondre aux besoins changeants de la communaut\u00e9. Selon les donn\u00e9es de Link2Feed, un total impressionnant de 12 354 livraisons<\/strong> a \u00e9t\u00e9 enregistr\u00e9 entre avril 2022 et ao\u00fbt 2025<\/strong>. Avec le temps, le programme a connu une croissance importante, devenant trop vaste pour \u00eatre g\u00e9r\u00e9 efficacement uniquement par la Banque <\/span>d\u2019alimentation<\/span>\u00a0d\u2019Ottawa, mais suffisamment solide pour \u00eatre partag\u00e9 \u00e0 l\u2019\u00e9chelle du r\u00e9seau.<\/span><\/span>\u00a0<\/span><\/p>\n

Le programme de livraison \u00e0 domicile a \u00e9t\u00e9 d\u00e9velopp\u00e9 gr\u00e2ce \u00e0 la collaboration, \u00e0 l\u2019engagement et \u00e0 une volont\u00e9 de durabilit\u00e9 \u00e0 long terme. Les membres de l\u2019\u00e9quipe et les b\u00e9n\u00e9voles ont jou\u00e9 un r\u00f4le cl\u00e9 dans l\u2019\u00e9tablissement de bases solides, facilitant une transition harmonieuse vers les organismes communautaires. Le groupe de travail sur la livraison \u00e0 domicile a \u00e9t\u00e9 central \u00e0 cet effort, en aidant les organismes \u00e0 se pr\u00e9parer avec les outils et ressources n\u00e9cessaires, tout en maintenant notre engagement envers un service de haute qualit\u00e9 pour la communaut\u00e9.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Partenariat Feed the City <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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En 2023, Feed the City<\/a>\u00a0<\/span>a<\/span>\u00a0<\/span>officiellement<\/span>\u00a0<\/span>\u00e9tabli<\/span>\u00a0un\u00a0<\/span>partenariat<\/span>\u00a0avec la Banque\u00a0<\/span>d\u2019alimentation<\/span>\u00a0d\u2019Ottawa\u00a0<\/span>afin<\/span>\u00a0de\u00a0<\/span>soutenir<\/span>\u00a0la livraison du dernier\u00a0<\/span>kilom\u00e8tre<\/span>\u00a0et de veiller \u00e0\u00a0<\/span>ce<\/span>\u00a0<\/span>que<\/span>\u00a0les aliments\u00a0<\/span>continuent<\/span>\u00a0de\u00a0<\/span>parvenir<\/span>\u00a0aux\u00a0<\/span>personnes<\/span>\u00a0dans le\u00a0<\/span>besoin<\/span>. Cette collaboration a\u00a0<\/span>eu<\/span>\u00a0un impact durable et a\u00a0<\/span>transform\u00e9<\/span>\u00a0<\/span>l\u2019avenir<\/span>\u00a0du\u00a0<\/span>programme<\/span>.\u00a0<\/span>Aujourd\u2019hui<\/span>,\u00a0<\/span>l\u2019organisation<\/span> continue de <\/span>travailler<\/span>\u00a0aux\u00a0<\/span>c\u00f4t\u00e9s<\/span>\u00a0des\u00a0<\/span>banques<\/span>\u00a0<\/span>alimentaires<\/span>\u00a0locales,\u00a0<\/span>en<\/span>\u00a0<\/span>mobil isant<\/span>\u00a0des chauffeurs\u00a0<\/span>b\u00e9n\u00e9voles<\/span>\u00a0pour livrer des\u00a0<\/span>denr\u00e9es<\/span>\u00a0alimentaires\u00a0<\/span>d\u2019urgence<\/span>\u00a0<\/span>directement<\/span>\u00a0aux\u00a0<\/span>personnes<\/span>\u00a0<\/span>confront\u00e9es<\/span>\u00a0\u00e0 des obstacles\u00a0<\/span>lorsque<\/span>\u00a0<\/span>n\u00e9cessaire<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Le transfert du programme aux organismes membres <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le programme de livraison \u00e0 domicile a\u00a0<\/span>\u00e9t\u00e9<\/span>\u00a0actif pendant cinq\u00a0<\/span>ans<\/span>, de son <\/span>lancement<\/span>\u00a0<\/span>d\u2019urgence<\/span>\u00a0<\/span>en<\/span>\u00a02020\u00a0<\/span>jusqu\u2019\u00e0<\/span>\u00a0<\/span>sa<\/span>\u00a0conclusion\u00a0<\/span>en<\/span> 2025. En raison du <\/span>besoin<\/span>\u00a0<\/span>ponctuel<\/span>\u00a0d\u2019un\u00a0<\/span>organisme<\/span>\u00a0pour\u00a0<\/span>quelques<\/span>\u00a0livraisons\u00a0<\/span>d\u2019urgence<\/span>\u00a0par\u00a0<\/span>semaine<\/span>, la\u00a0<\/span>derni\u00e8re<\/span>\u00a0livraison a\u00a0<\/span>eu<\/span>\u00a0lieu le\u00a0<\/span>vendredi<\/span>\u00a023 janvier 2026. Durant\u00a0<\/span>cette<\/span>\u00a0<\/span>p\u00e9riode<\/span>, 67 136\u00a0<\/span>bo\u00eetes<\/span>\u00a0<\/span>alimentaires<\/span>\u00a0<\/span>ont<\/span>\u00a0<\/span>\u00e9t\u00e9<\/span>\u00a0<\/span>pr\u00e9par\u00e9es<\/span>\u00a0et\u00a0<\/span>livr\u00e9es<\/span>\u00a0\u00e0 des\u00a0<\/span>personnes<\/span>\u00a0dans le\u00a0<\/span>besoin<\/span>. Entre 2021 et 2026, 21 chauffeurs\u00a0<\/span>b\u00e9n\u00e9voles<\/span>\u00a0<\/span>d\u00e9vou\u00e9s<\/span>\u00a0<\/span>ont<\/span>\u00a0<\/span>contribu\u00e9<\/span>\u00a06 860\u00a0<\/span>heures<\/span>\u00a0et parcouru 47\u00a0<\/span>200\u00a0<\/span>kilom<\/span>\u00e8tres<\/span>, soit plus\u00a0<\/span>que<\/span>\u00a0la\u00a0<\/span>circonf\u00e9rence<\/span>\u00a0de la\u00a0<\/span>t<\/span>erre.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pendant ce temps: <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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bo\u00eetes de nourriture ont \u00e9t\u00e9 pr\u00e9par\u00e9s et livr\u00e9s \u00e0 ceux qui en avait de besoin.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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heures ont \u00e9t\u00e9 contribu\u00e9s par 21 b\u00e9n\u00e9voles d\u00e9vou\u00e9s.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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kilom\u00e8tres ont \u00e9t\u00e9 parcouru – qui est plus que la circonf\u00e9rence de la terre!<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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L’engagement des b\u00e9n\u00e9volats a eu un impact durable:<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\u00ab L\u2019\u00e9quipe de b\u00e9n\u00e9voles qui a assur\u00e9 avec constance et fiabilit\u00e9 la livraison de paniers alimentaires a fait preuve d\u2019un engagement exemplaire. Elle a d\u00e9montr\u00e9 le meilleur de ce que le b\u00e9n\u00e9volat peut offrir \u00e0 une communaut\u00e9 et \u00e0 une organisation. En bref, nous n\u2019aurions pas pu accomplir ce travail sans leur g\u00e9n\u00e9reuse contribution en temps, en comp\u00e9tences et en ressources. \u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\u2014 Adam Janes, \u00c9quipe de mobilisation des b\u00e9n\u00e9voles <\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Aujourd\u2019hui, 90 % des\u00a0<\/span>banques<\/span>\u00a0<\/span>alimentaires<\/span>\u00a0<\/span>communautaires<\/span>\u00a0et d\u2019urgence du r\u00e9seau de la Banque<\/span>\u00a0d\u2019alimentation<\/span>\u00a0<\/span>d\u2019Ottawa<\/span>\u00a0<\/span>offrent<\/span>\u00a0<\/span>leurs<\/span>\u00a0propres services de livraison \u00e0 domicile, un\u00a0<\/span>exemple<\/span>\u00a0<\/span>remarquable<\/span>\u00a0de la\u00a0<\/span>capacit\u00e9<\/span>\u00a0du\u00a0<\/span>syst\u00e8me<\/span>\u00a0\u00e0\u00a0<\/span>s\u2019adapter<\/span>\u00a0pour r\u00e9pondre \u00e0 un\u00a0<\/span>besoin<\/span>\u00a0<\/span>essentiel<\/span>\u00a0<\/span>auparavant<\/span>\u00a0non\u00a0<\/span>combl\u00e9<\/span>. Cette\u00a0<\/span>\u00e9volution<\/span>\u00a0<\/span>permet<\/span>\u00a0aux\u00a0<\/span>personnes<\/span>\u00a0<\/span>confront\u00e9es<\/span>\u00a0\u00e0 des obstacles \u00e0\u00a0<\/span>l\u2019acc\u00e8s<\/span>, y\u00a0<\/span>compris<\/span>\u00a0<\/span>certains<\/span>\u00a0des\u00a0<\/span>membres<\/span>\u00a0les plus\u00a0<\/span>vuln\u00e9rables<\/span>\u00a0de\u00a0<\/span>notre<\/span>\u00a0<\/span>communaut\u00e9<\/span>, de continuer \u00e0\u00a0<\/span>recevoir<\/span>\u00a0les aliments\u00a0<\/span>nutritifs<\/span>\u00a0<\/span>dont<\/span>\u00a0<\/span>elles<\/span>\u00a0<\/span>ont<\/span>\u00a0<\/span>besoin<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Merci aux b\u00e9n\u00e9voles, au personnel, au r\u00e9seau et \u00e0 Feed the City!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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M\u00eame<\/span>\u00a0apr\u00e8s la\u00a0<\/span>pand\u00e9mie<\/span>, les\u00a0<\/span>b\u00e9n\u00e9voles<\/span>\u00a0et le personnel\u00a0<\/span>ont<\/span>\u00a0<\/span>poursuivi<\/span>\u00a0<\/span>leur<\/span>\u00a0travail\u00a0<\/span>jusqu\u2019\u00e0<\/span>\u00a0<\/span>ce<\/span>\u00a0<\/span>que<\/span>\u00a0les\u00a0<\/span>organismes<\/span>\u00a0<\/span>membres<\/span>\u00a0<\/span>soient<\/span>\u00a0<\/span>pr\u00eats<\/span>\u00a0\u00e0 assurer\u00a0<\/span>eux-m\u00eames<\/span>\u00a0la livraison \u00e0 domicile. Nous\u00a0<\/span>exprimons<\/span>\u00a0<\/span>notre<\/span>\u00a0profonde gratitude aux\u00a0<\/span>b\u00e9n\u00e9voles<\/span>\u00a0pour\u00a0<\/span>leur<\/span>\u00a0temps et\u00a0<\/span>leur<\/span>\u00a0patience, aux\u00a0<\/span>organismes<\/span>\u00a0<\/span>membres<\/span>\u00a0pour\u00a0<\/span>leur<\/span>\u00a0collaboration dans un\u00a0<\/span>contexte<\/span>\u00a0<\/span>d\u2019incertitude<\/span>\u00a0et de\u00a0<\/span>demande<\/span>\u00a0<\/span>croissante<\/span>,\u00a0<\/span>ainsi<\/span>\u00a0<\/span>qu\u2019\u00e0<\/span>\u00a0Feed the City pour\u00a0<\/span>avoir<\/span>\u00a0<\/span>contribu\u00e9<\/span>\u00a0\u00e0\u00a0<\/span>rendre<\/span>\u00a0<\/span>cette<\/span>\u00a0transition possible.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTrouvez votre banque alimentaire locale<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bien\u00a0<\/span>que<\/span>\u00a0de\u00a0<\/span>nombreux<\/span>\u00a0<\/span>organismes<\/span>\u00a0<\/span>offrent<\/span>\u00a0<\/span>d\u00e9sormais<\/span>\u00a0la livraison, la\u00a0<\/span>capacit\u00e9<\/span>\u00a0<\/span>demeure<\/span>\u00a0<\/span>limit\u00e9e<\/span>\u00a0et les\u00a0<\/span>crit\u00e8res<\/span>\u00a0<\/span>d\u2019admissibilit\u00e9<\/span>\u00a0<\/span>varient<\/span>\u00a0d\u2019un\u00a0<\/span>endroit<\/span>\u00a0\u00e0\u00a0<\/span>l\u2019autre<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Aujourd\u2019hui, 90 % des banques alimentaires communautaires et d\u2019urgence de notre r\u00e9seau offrent leurs propres services de livraison \u00e0 domicile. Le d\u00e9but du programme de livraison \u00e0 domicile En mars […]<\/p>\n","protected":false},"author":19,"featured_media":62291,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[124,40],"tags":[],"class_list":["post-62425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-decouvrir","category-blog-fr"],"acf":[],"yoast_head":"\ntitle page<\/title>\n<meta name=\"description\" content=\"Learn how Ottawa Food Bank Home Delivery grew from an emergency program into a sustainable service now offered by 90% of community food banks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ottawafoodbank.ca\/fr\/transition-de-la-livraison-a-domicile-vers-le-reseau\/\" \/>\n<meta property=\"og:locale\" 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