Request for Proposals: Home Delivery Service Provider

The Ottawa Food Bank (OFB) is inviting organizations to submit proposals to develop a centralized system for home food deliveries in the Ottawa area.

The current OFB home delivery program was initiated in response to the challenges faced by many in accessing food bank resources in their communities during the COVID-19 pandemic. The program allows OFB to continue to meet the needs of those in the Ottawa community while prioritizing the health and well-being of the community as a whole. OFB is now looking to see the development of a centralized home delivery service to support food security agencies across Ottawa.

OFB is passionate about ensuring that those who require food assistance in the Ottawa area are able to access it locally, readily, and reliably, and they are looking for an organization who also upholds this commitment. The successful Home Delivery Program Incoming Organization will be supported for three years through funding administered via OFB, with funding at decreasing levels each year, and work alongside the existing network of local community food banks and food security programs.

The successful organization will be responsible for developing a centralized system that organizes and executes deliveries of food from the local community food banks and food security programs across the city, to their clients.

Interested, or know someone who could be?
Learn more about this RFP and the needs of our community members:

The deadlines for submissions for this Request for Proposal has been extended to November 7, 2022, at 5:00pm EST.

To ensure a fair and equitable process, all questions about this RFP should be directed to Jennifer Haddow, Project Manager at

The proposal in response to this RFP must be submitted in PDF format and uploaded here.

The entire content of the respondent’s proposal should be submitted in a fixed PDF format. Websites and/or external documents referred to but not attached will not be considered to form part of a respondent’s proposal. The proposal should be signed by a duly authorized representative of the organization(s) and complete with all supporting documentation.

Town Hall: Centralized Home Food Delivery Service RFP

As part of the ongoing Request for Proposal process to find an incoming organization to support home deliveries for food security agencies in Ottawa, the Ottawa Food Bank will be hosting a Town Hall session on October 31st between 2:30-3:30pm. The purpose of this session is to provide an opportunity for potential applicants to learn more on how the RFP was developed, and to ask questions that have arisen after reviewing the RFP document (e.g., questions focus on deliverables, financial support, scalability, sustainability, etc.).

Those who are interested in understanding more about the process and the overall transition are welcome to join and listen; however, only questions specific to helping potential applicants develop their bids will be addressed at this time.

The session will be moderated by Laridae, with responses from the OFB team. Please use the Zoom link below to register for this session. Should you run into issues, or have questions relating to registration, please contact Jennifer at


Ottawa Food Bank Town Hall re: the Centralized Home Food Delivery Service RFP

When: Oct 31, 2022, 02:30 PM Eastern Time (US and Canada)

Register in advance for this meeting.


After registering, you will receive a confirmation email containing information about joining the meeting. We also welcome potential applicants to submit their questions in advance to and we will work to address them in the session.


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